RETURNS, REFUNDS, EXCHANGES, & CANCELLATIONS
We hope you'll be satisfied with your purchase from Last Rites.
All pieces from Last Rites are FINAL SALE. Unfortunately, we are not able to provide refunds, returns, or exchanges at this time. Thank you for understanding.
Once payment has been processed, we are unable to cancel orders due to impulse buys, failure to read the item description and measurements, or personal financial hardships that arise after placing your order.
We provide exact measurements, thorough item descriptions, and detailed, high-quality product photos so you know exactly what you're getting when you order.
Please make sure to measure yourself and compare to the listed item measurements and dimensions before making your purchase, as we are not responsible for fit issues.
If you are interested in an item and are unsure if it will fit you, please don't hesitate to email us for a quick, detailed response. We want you to be happy with your items and we can always provide additional photos and sizing info whenever possible.
US orders
USA orders are shipped with USPS. This service includes full tracking. Your parcel can be tracked on the USPS website. Please don't hesitate to contact us with any questions.
Standard shipping time for US orders is 2-8 business days.
CANADA orders
Canadian orders ship with Pirate Ship, with partners with USPS, Asendia and Canada Post for the final portion of delivery. In some rare cases, Canadian orders may be shipped with UPS or Fedex.
Your parcel will have 3 different tracking numbers associated with it along its journey to Canada. To minimize confusion, you will receive your shipping email and final Canada Post tracking number once your parcel has cleared customs and is officially in Canada. We are happy to provide your USPS/Asendia tracking numbers upon request, but keep in mind these numbers will stop updating once the parcel reaches Canada.
Please allow 1-2 weeks for delivery. Last Rites is not responsible for any additional customs fees, import charges, duties or taxes.
LOCAL PICKUP
Are you local to Boston? Local pickup is available! Please choose the Local Pickup option at checkout. Pickups are done by appointment at the Hynes Convention Center MBTA Green Line station.
Please leave a note at checkout with your preferred day and pickup time, and your contact information (phone number or email). We will contact you directly to confirm your pickup appointment.
We have left Montreal as of December 2024. Local Montreal pickup is no longer available. Thank you for your understanding.
International orders
International orders ship with Pirate Ship, with partners with USPS, Asendia and your local country’s main delivery service for the final portion of delivery.
Your parcel will have multiple different tracking numbers associated with it along its journey to your country. To minimize confusion, you will receive your shipping email and final local tracking number once your parcel has left the US and is officially in your country. We are happy to provide your USPS/Asendia tracking numbers upon request, but keep in mind these numbers will stop updating once the parcel reaches your country.
Please be advised - international delivery time ranges from 1-4 weeks. Last Rites is not responsible for any additional customs fees, import charges, duties or taxes.
SHIPPING RATES
Shipping rates are based on several factors, including package size and weight, distance the parcel will travel, urban vs. rural areas, and current postal surcharges. Shipping will be automatically calculated at checkout.
quality control
Last Rites Vintage pieces are thoroughly inspected for quality. Any major damage or imperfections that may affect wear are listed in the item's description. Please understand that our vintage pieces are preloved/secondhand. While we take utmost care to ensure like-new condition and restore all items to this standard to the best of our ability, vintage items may have small cosmetic flaws due to age or standard of care by the previous owner.
Vintage items are expected to withstand normal wear and tear unless otherwise specified as extremely delicate or distressed.
Items are sold *as is* unless alterations are otherwise discussed beforehand.
All Last Rites Vintage items are hand-washed before shipping unless otherwise noted (deadstock/new items with original tags may be shipped as is). Some items are Dry Clean Only due to the nature of the garment.
If your item is labeled “Dry Clean Only” on the care tag, it might still be machine or hand washable! Laundry methods have improved since the vintage years, so don’t panic. Please feel free to contact us for specific care instructions for your items.
shipping policies
Last Rites is not responsible for additional customs fees or import charges, should they occur.
Your item will arrive in a plastic or padded poly mailer envelope. All items are individually hand-wrapped with extreme care and caution. Last Rites is not responsible for any damage to items that may occur during shipping.
Last Rites is not liable for lost or delayed parcels. The buyer is responsible for providing a safe, secure, trusted delivery address when placing any order. Your parcel is out of our hands as soon as we drop it off at the post office. For parcels shipped with untrackable services, we are happy to provide the post office receipt and the adjacent Customs Data Barcode as proof of shipment at any time. All parcels are marked as “Return To Sender At Sender’s Expense”, so in case of any delivery issues the parcel will be returned to us. If this happens, we are happy to reship it to you at another address, at no cost to you.
Under no circumstances will Last Rites be responsible for any refunds in the case of lost, misplaced, stolen, abandoned, or delayed parcels. If you believe your parcel is lost, please contact us so we may pursue a formal investigation with our shipping partner. You will be required to pursue an adjacent investigation with your local postal service as well.
Correct Shipping Address
Please make sure your shipping address is correct, safe and secure when placing your order. If you make a mistake when entering your shipping address, please contact us within 2 hours of purchasing so we can manually correct it. Some orders are packaged the same day, so please reach out as soon as you realize the mistake!
disclaimer
By purchasing from this shop, the customer agrees to be bound by the terms and conditions above. Failure to read and understand any and all shop policies prior to purchasing does not release the customer from any policies stated herein.
perfume disclaimer
Our perfumes and soaps contain essential oils, synthetic fragrances, and sweet almond oil, which comes from nuts. These products are not recommended for sensitive or allergy-prone skin. Use at your own risk and discretion. Consult your doctor before use if you are pregnant, breastfeeding, or prone to allergies, skin rashes or irritation, etc. Do not ingest. Keep away from pets, children. Keep away from fire and excess heat. Last Rites is not responsible for any allergic reactions or adverse skin conditions resulting from use of our products.